Faq's: 1. Do you sell retail?     No. We only sell wholesale to approved cassiani favors distributors. 2. Do you drop ship?     Yes. We can drop ship your orders directly to your customers with your company     name on the UPS label. 3. Do you ship samples?     Yes we do. 4. Do you have volume pricing?     We currently have 2 prices .     A) full case prices.     B) broken case prices ( less than a case ). 5. Do you accept returns of merchandise that has been drop shipped?     Yes we do. If your customer is not happy with our product it can be returned.     It must be in it’s in original condition and in it’s entirety, we do not accept partial     returns. 6. How long will it take for my orders to be shipped?     Most order will usually ship within 2 - 4 business days.     (The items must be in stock). 7. I Registered to become a customer but I cannot access the site?     When you register to become a customer we first must review and approve your     account . Then we will activate your login and password. This will happen within 24     hours. 8. Do you give discounts off your price list?     Yes if you qualify. If you want more information e-mail us at     customerservice@cassianicollection.com 9. How do you handle damages?     We ship ups and once a claim is made replacements will be shipped out to your     customer. 10.Cannot find prices on your website?     Once you register and your account has been approved we will e-mail you a price     list.     Currently prices are not shown on the web site. 11. How do I know when my orders have been shipped?     Once we ship your order you will be e-mailed a UPS tracking #. 12. Do you have minimums?     We do not have minimum orders. If you have any further questions please contact us @ customerservice@cassianicollection.com